Terms & Conditions

Please read these Terms & Conditions carefully before using our website. By accessing or using our site, you confirm that you accept these terms and agree to comply with them. If you do not agree, please do not use our site.

1. Information on This Website

The content on our website is provided for general information only. It is not legal or professional advice and should not be relied upon as such.

We accept no responsibility for any loss that may arise from relying on information on this website. To the fullest extent permitted by English law, we exclude all liability for any direct or indirect loss or damage resulting from the use of our site.

2. About Us

This website, www.murpak.com, is operated by Murpak Ltd (“we”, “us”, “our”).
We are a company registered in England and Wales under company number 2749401.
Registered office: Unit C1 Newton Business Park, Talbot Road, Hyde, Cheshire, SK14 4UQ.
VAT number: 606 4359 45.

3. Access to the Website

Access to our site is provided on a temporary basis. We may suspend, withdraw, or change any part of the site without notice.

We are not liable if our site is unavailable at any time for any reason.

4. Intellectual Property Rights

We own or licence all intellectual property rights in our website and the materials published on it. These works are protected by copyright laws worldwide.

You may print or download one copy of any page for personal use. You may also share website material with others within your organisation.

You must not:

  • alter printed or downloaded materials
  • use images, videos, graphics, or other media separately from their accompanying text
  • use any material from our site for commercial purposes without written permission

If you breach these terms, your right to use our site ends immediately, and you must return or destroy any copies you have made.

5. Updates to Our Website

We may update or change site content at any time. We are not required to ensure that materials are up to date.

6. Our Liability

The content on our website is provided without any guarantees, conditions, or warranties of accuracy.

To the extent permitted by law, we exclude liability for all direct, indirect, or consequential loss or damage arising from your use of our site or any linked sites. This includes loss of:

  • income or revenue
  • business or profits
  • contracts
  • anticipated savings
  • data
  • goodwill
  • management or office time

This does not affect our liability for:

  • death or personal injury caused by our negligence
  • fraudulent misrepresentation
  • any other liability that cannot be excluded by law

7. Viruses and Security

You must not introduce viruses, malware, or other harmful technology to our site, nor attempt unauthorised access to our servers or systems.
Attacks such as denial-of-service or distributed denial-of-service are criminal offences under the Computer Misuse Act 1990.

We will report any such breach to authorities and share relevant information as required.

We are not responsible for any damage caused by viruses or harmful material that may affect your device or data due to using our site or downloading material from it.

8. Payment Security

Payments made through our website are processed securely by Shopify Payments or Shopify’s approved third‑party payment partners. Shopify is a PCI DSS Level 1–compliant service provider, which is the highest level of payment data security certification available in the industry.

All payment information entered at checkout is encrypted and transmitted securely. Card details are not stored on our servers at any time. Shopify uses industry‑standard security measures—including secure tokenisation, encryption, fraud analysis tools, and 3D Secure (where applicable)—to protect your payment data.

You can confirm that your session is secure by checking for https:// in the address bar and/or the padlock icon displayed by your browser.

9. Links to Other Websites

Links to third‑party websites are provided for your convenience only. We do not control their content and accept no responsibility for any loss or damage that may arise from using them.

We recommend reviewing their own terms and privacy policies.

10. Jurisdiction and Applicable Law

These terms are governed by the laws of England and Wales.
The courts of England and Wales have non-exclusive jurisdiction over any dispute related to your use of our site.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Please review this page regularly, as any changes are legally binding once posted.

12. Delivery

Delivery usually takes place within 7 days of receiving your order and may be made by our own transport or by a national carrier.

Carriage charges:

  • UK mainland: Free on orders over £100 net; £12 or postage cost (whichever is cheaper) on orders under £100
  • Northern Ireland & Scotland: Free over £140 net; £20 for orders under £140
  • Channel Islands, Isle of Wight, Isle of Man: Free over £500 net; £50 for orders under £500
  • Other locations: Contact us for current delivery costs

13. Order Cancellation

Once an order is placed, cancellation is at the discretion of our Sales Department.
If your order is already being picked or packed, a cancellation fee may apply.

14. Age-Restricted Products

Some products on our site are age‑restricted.
By accepting these terms, you confirm that you are 18 years or older, as required by law.

15. Contact Us

If you have concerns about any content on our site, please contact:
info@murpak.com